The same five steps, every project.

One conversation, not a series of them. We ask what you're trying to build, what happens if you do nothing, roughly what budget you're working with, and what's driving the timeline. Then we go deeper on the same call: walk us through the last time the problem actually happened, step by step. The general description is always tidier than the reality, so we put numbers on it while you're there. How often, how long, who does it, and what it costs when it goes wrong.

What you get: An honest answer about fit, and a written summary within 24 hours asking “did we get this right?” Any misunderstanding surfaces before it's priced in. If we're not the right people, we'll say so and point you somewhere better.

We turn the call into a written quote and proposal: the problem in your words, what we'll build, what we won't, objective acceptance criteria, a timeline, and the price. Scoping is part of quoting, so you are not charged for it. We send our AI use disclosure alongside it, unprompted. If anything is still fuzzy, we map that part of the process with you before pricing it rather than guessing.

Checkpoint: A written quote and proposal: scope, price, timeline, exclusions, and what done means. Nothing is built until you approve it.

What you get: A fixed price against a fixed scope, in writing, that you can read without a lawyer and compare against anyone else's.

We collect access, confirm who decides, put a weekly demo in the calendar, and record the starting numbers so the result can be measured later rather than asserted. Then every week you get something you can click, plus a short written update: what shipped, what's next, what we need from you, and anything at risk. Anything outside the agreed scope goes through a written change order with a price before the work happens, never a chat message.

Checkpoint: Before any release ships, a checklist is run against it: every AI-generated file read by a human, authentication, authorization, and payment paths reviewed line by line, tests passing on the critical paths, a licence and provenance scan, no secrets in the repository, dependency vulnerabilities checked. The completed checklist is committed to your repository.

What you get: A working demo every week, so the gap between what you pictured and what exists is never more than seven days wide.

We handle the domain, the security certificate, and your analytics setup, then test on real phones before anything goes live. Then everything transfers: source code and repository ownership, a deployment you control, written documentation, a recorded walkthrough you can replay, a software bill of materials, and credentials moved across securely. Our access is removed or reduced, and we confirm that in writing.

Checkpoint: We test against the acceptance criteria from the Plan, not a new set invented at the end. You have 10 business days to accept or report a defect in writing, and anything failing those criteria is fixed at no charge.

What you get: Everything needed to run, change, or hand the site to someone else. Nothing locked to us, and a standard for “done” that was set before the work started.

The build includes 30 days of post-launch support for bug fixes. After that, the $99/mo care plan is the ongoing mechanism: hosting, security, backups, uptime monitoring, small content edits within two business days, and a report every month. Leads you got, where they came from, what we changed, what worked, and the one fix we'd make next. Plain English, month to month, cancel any time. New pages, new features, and redesigns are separate project work, quoted in writing like the first build.

What you get: A monthly report telling you what the site is actually doing for your business, and no obligation to keep paying for it.